Privacy Policy

Last Updated: March 18, 2026

FastFlow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our AI employee platform and SMS messaging services.

1. Information We Collect

We collect information that you provide directly to us, including:

• Business Information: Company name, business type, website URL, and industry
• Contact Information: Name, email address, phone number, and business address
• Communication Data: Messages you send through our platform or via SMS
• Usage Data: Information about how you interact with our services, including demo views and website analytics

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI employee services
• Send you promotional and marketing communications via SMS and email (with your consent)
• Respond to your inquiries and provide customer support
• Send appointment reminders and follow-up messages
• Analyze usage patterns to improve our services
• Comply with legal obligations

3. SMS Messaging Practices

With your consent, we may send you SMS messages including:

• Information about our AI employee services and demos
• Appointment reminders and scheduling confirmations
• Customer support responses
• Promotional offers and updates

Message frequency: Varies based on your interactions with us, typically 1-4 messages per week.

Standard message and data rates may apply.

4. Information Sharing

We do NOT sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our platform (e.g., Twilio for SMS delivery)
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property
• With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights and Choices

You have the right to:

• Opt out of SMS messages: Text STOP to (239) 946-1776 at any time to stop receiving messages
• Get help: Text HELP to (239) 946-1776 for assistance
• Access your data: Request a copy of the personal information we hold about you
• Correct your data: Request correction of inaccurate information
• Delete your data: Request deletion of your personal information

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us